Legal Documentation

Last updated: September 2026

BrandGrowthWork ("we," "our," or "us") operates the website and services located at 56580, Lieu-dit Pengan, Bréhan, France. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data Controller

The data controller for all processing activities described in this policy is BrandGrowthWork, registered at 56580, Lieu-dit Pengan, Bréhan, France. Data protection inquiries should be directed to [email protected].

2. Categories of Personal Data Collected

We collect and process the following categories of personal data:

• Identity data: full name, job title, organization name
• Contact data: email address, telephone number, postal address
• Technical data: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, time spent on site, navigation patterns
• Communication data: correspondence content, inquiry details, feedback

3. Legal Basis for Processing

We process personal data under the following legal bases as defined in Article 6(1) GDPR:

• Consent (Art. 6(1)(a)): where you have provided explicit consent for specific processing purposes
• Contract performance (Art. 6(1)(b)): processing necessary for the performance of a contract or pre-contractual measures
• Legitimate interest (Art. 6(1)(f)): processing necessary for our legitimate business interests, including service improvement and fraud prevention

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Contract data is retained for the duration of the contractual relationship plus six (6) years in accordance with French commercial law requirements. Consent-based data is retained until consent is withdrawn.

5. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15): obtain confirmation of processing and a copy of your data
• Right to rectification (Art. 16): request correction of inaccurate data
• Right to erasure (Art. 17): request deletion of your data under specified circumstances
• Right to restriction (Art. 18): request limitation of processing
• Right to data portability (Art. 20): receive your data in a structured, machine-readable format
• Right to object (Art. 21): object to processing based on legitimate interest or direct marketing

To exercise any of these rights, contact us at [email protected]. We will respond within thirty (30) days of receipt.

6. Data Security

BrandGrowthWork implements appropriate technical and organizational measures to ensure the security of personal data, including encryption, access controls, regular security assessments, and employee training on data protection obligations.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions.

Last updated: September 2026

These Terms of Service ("Terms") govern all services provided by BrandGrowthWork, registered at 56580, Lieu-dit Pengan, Bréhan, France. By engaging our services, you agree to these Terms in their entirety.

1. Scope of Services

BrandGrowthWork provides brand acceleration and growth strategy consulting services, including but not limited to growth playbook development, market segment analysis, valuation optimization, customer acquisition pipeline design, revenue operations analytics, and enterprise scaling systems. The specific scope, deliverables, timelines, and fees for each engagement are defined in a written Statement of Work ("SOW") or service agreement executed between the parties.

2. Engagement & Payment Terms

2.1. All service fees are stated in the applicable SOW and are payable according to the payment schedule defined therein.

2.2. Invoices are issued upon milestone completion or as specified in the SOW. Payment is due within fourteen (14) calendar days of invoice date unless otherwise agreed in writing.

2.3. Late payments accrue interest at a rate of three percent (3%) per month on the outstanding balance, calculated from the due date until full payment is received.

2.4. All quoted prices are exclusive of applicable taxes (VAT), which shall be added to invoices as required by law.

3. Intellectual Property

3.1. Upon full payment of all outstanding fees, BrandGrowthWork grants the client a perpetual, non-exclusive license to use all deliverables produced specifically for the client under the applicable SOW.

3.2. BrandGrowthWork retains all rights to pre-existing methodologies, frameworks, tools, templates, and know-how used in the delivery of services. Nothing in these Terms transfers ownership of BrandGrowthWork's proprietary methodologies to the client.

3.3. BrandGrowthWork reserves the right to publish anonymized case studies and portfolio entries referencing completed engagements, unless the client objects in writing within thirty (30) days of engagement completion.

4. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information disclosed during the engagement. This obligation survives termination of the service agreement for a period of three (3) years.

5. Limitation of Liability

BrandGrowthWork's total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. BrandGrowthWork shall not be liable for indirect, consequential, incidental, or punitive damages, including lost profits, lost revenue, or business interruption.

6. Termination

Either party may terminate the service agreement with thirty (30) days written notice. Upon termination, the client shall pay for all services rendered up to the termination date. Non-cancellable third-party costs incurred by BrandGrowthWork on behalf of the client shall be reimbursed in full.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of the French Republic. Any dispute arising from or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Rennes, France.

Last updated: September 2026

This Cookie Policy explains how BrandGrowthWork, registered at 56580, Lieu-dit Pengan, Bréhan, France, uses cookies and similar technologies when you visit our website.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They serve various purposes, including remembering your preferences, enabling site functionality, and providing analytics data.

2. Types of Cookies We Use

Essential Cookies (Strictly Necessary): These cookies are required for the website to function properly. They enable core features such as session management and security. These cookies do not require consent under the ePrivacy Directive.

Functional Cookies: These cookies remember your preferences and settings to enhance your experience. For example, cookie consent persistence is stored via localStorage to avoid repeated consent prompts.

Analytics Cookies: We may use analytics tools to understand how visitors interact with our website. This data is aggregated and anonymized. We do not use third-party advertising or tracking cookies.

3. Cookie Consent

Upon your first visit, a cookie consent banner is displayed. You may accept or decline non-essential cookies. Essential cookies are active by default as they are necessary for site operation. Your consent choice is stored locally on your device and persists until you clear your browser data or withdraw consent.

4. Managing Cookies

You may manage or disable cookies through your browser settings. Disabling essential cookies may impair website functionality. To learn more about managing cookies, visit aboutcookies.org or your browser's help documentation.

5. Changes to This Policy

BrandGrowthWork reserves the right to update this Cookie Policy at any time. Material changes will be communicated through the website. Continued use of the website after changes constitutes acceptance of the updated policy.

Last updated: September 2026

This Refund Policy outlines the terms under which BrandGrowthWork, registered at 56580, Lieu-dit Pengan, Bréhan, France, may issue refunds for services rendered.

1. General Policy

BrandGrowthWork delivers professional consulting and strategy services. Due to the bespoke and intellectual nature of these services, refunds are evaluated on a case-by-case basis taking into account the stage of project delivery, milestones completed, and work performed.

2. Pre-Engagement Cancellation

If a client cancels an engagement before any work has commenced, a full refund of any advance payment shall be issued within fourteen (14) business days. Cancellation must be communicated in writing to [email protected].

3. Mid-Engagement Cancellation

3.1. If a client cancels an engagement after work has commenced, the client shall be invoiced for all work completed up to the date of cancellation, calculated on a pro-rata basis relative to the total engagement fee.

3.2. Any advance payment exceeding the pro-rata amount for completed work shall be refunded within thirty (30) days of the cancellation date.

3.3. Non-cancellable third-party costs incurred by BrandGrowthWork on the client's behalf (including but not limited to software licenses, advertising spend, and platform fees) are non-refundable and shall be invoiced separately.

4. Post-Delivery Disputes

If a client believes that deliverables do not meet the specifications defined in the applicable SOW, the client must notify BrandGrowthWork in writing within seven (7) days of delivery. BrandGrowthWork shall have thirty (30) days to remedy any documented deficiency. If remediation is not possible, a partial or full refund may be issued at BrandGrowthWork's discretion.

5. Refund Processing

Approved refunds are processed via the original payment method within thirty (30) days of approval. BrandGrowthWork shall notify the client via email upon refund processing.

6. Contact

For refund inquiries, contact BrandGrowthWork at [email protected] with your name, engagement reference, and a description of the issue.